Undergraduate Student Services Coordinator - Hagan School of Business
The Student Services Coordinator is responsible for handling the Student Services front desk, responding to student and faculty inquiries, answering the telephone, BBA file maintenance, filing and record-keeping. Above all, the applicant must be personable, courteous and maintain professional demeanor on behalf of the Hagan Dean’s Office.
: High School Diploma. Bachelor’s degree preferred.
One to two years office experience preferred.
Excellent oral and written communication skills, ability to use computer systems – especially Microsoft Office Suite, Access, PeopleSoft and internet based information systems.
Duties and Responsibilities:
Responsible for covering the Hagan Student Services front desk. Screen and direct all student, faculty and general inquiries for the Hagan Dean’s Office.
Must have thorough knowledge of College and School academic policies, procedures and deadlines; familiarity with FERPA regulations regarding student right to privacy.
Coordinate/schedule appointments and advisement sessions with Director, Advisor and Associate Dean as necessary.
Maintain online appointment calendar for Associate Dean, Director and Advisor.
Responsible for maintenance of BBA student records, all filing and record keeping.
Responsible for maintenance of the BBA Academic Standing database and coordination of all related correspondence, report, and letter generation.
Responsible for replenishment of all undergraduate Dean’s Office forms: program cards, withdrawal forms, exam booklets, etc.
Generate letters, memos, reports, and mailings as required.
Assist with administration of Hagan School Faculty/Student evaluations.
Other duties, research and projects as assigned.
If you are interested in this position, please forward your resume, cover letter and the names of three references to:
Hagan School of Business
715 North Avenue
New Rochelle, NY 10801
Committed to enriching our academic community through a spirit of inclusiveness, Iona actively encourages applications from diverse candidates. Iona College is an Equal Opportunity/Affirmative Action Employer.