IONA

Diane Ferrero-Paluzzi, PhD

Department Chair
Associate Professor (Speech Communication Studies)

PhD, Southern Illinois University Carbondale, 2002
MA, University of Maine, Orono, 1998
BA, Hofstra University, 1995

Office: 18 President Street Room 200
Phone: (914) 633-2053
Email: dferrero-paluzzi@iona.edu
Office Hours: T,Th,F 2:00 pm - 3:00 p.m.
M Noon - 3:00 p.m.
W 10:00 am - 11:00 a.m.
And by appointment

Dr. Ferrero-Paluzzi is the founder and director of the Speakers' Center and works with students and community members who have communication anxiety and/or want to improve public speaking delivery. She is a vocal coach, communication consultant, and accent modification professional.

Research Interests

Dr. Ferrero-Paluzzi’s research interests include health communication, philosophy of communication, physician-patient relationships, communication apprehension, narrative storytelling, tourism, nonverbal communication, medical curricula, therapy dogs and aging in healthcare.

She is currently working with Professor Armiento-DeMaria on a project on using a therapy dog in the Speech Clinic as a way to stimulate speech production. Her Clinical Communication textbook will be released in the Fall of 2014

Licensures/Certifications

HIPAA Certified, 2012

Awards

National Speakers Association Bill Gove Scholarship

Publications

  • Ferrero-Paluzzi, D. (2012) Clinical communication for the healthcare professional (under contract), Jones and Bartlett Learning.
  • Ferrero-Paluzzi, D. (2009).  Insturctor’s Manual for Real Communicator.  Bedford St. Martin’s.
  • Cianci, A. M. & Ferrero-Paluzzi, D. (2005). Metacommunication in hearing aid acquisition: Audiologists, patient and family. Kappa Omicron Nu. Available: http://www.kon.org/archives/forum/16-1/cianci.htm
  • Grunwald, J. & Ferrero-Paluzzi, D. (2005, 2012). Communicating with technology.  Allyn and Bacon/ Pearson Custom.           
  • Ferrero-Paluzzi, D. (2004). Using communication to explain psychotherapy. Carolinas Communication Annual, XX, 50-61.
  • Naming Rituals (2003) - Chapter in the Encyclopedia of Religious Rituals. Berkshire Publishing Group, Routledge.
  • Ferrero-Paluzzi, D. (September, 2002).  Gorgias' rhetoric: Is it the answer psychotherapists have been looking for?  Florida Communication Journal, 30 (2), 43-50.
  • Ferrero-Paluzzi, D.  (September, 2002) “Book Review – Collaborative Circles by Michael P. Farrell.” American Communication Journal www.acjounrnal.org.