Q: I just uploaded a file to Blackboard and when I try to access it, I get an error message. How do I avoid these error messages?
Use the following criteria as guidelines for files you upload from your computer to Blackboard to ensure the files can be accessed:
- Filenames should be less than 30 characters.
- Filenames should not contain the following characters: c omma, ampersand, asterisk, dollar, exclamation point, percent symbol, pound symbol or other unusual characters.
- Filenames should include the file type extension. Some common extensions are:
- .doc for Microsoft Word documents
- .pdf for most scanned readings in Adobe portable document format (PDF)
- .ppt for MS PowerPoint files
- .txt for plain text files
- .xls for MS Excel file
Back to Blackboard FAQs
Back to Top