Information Technology Departments

In addition to the Iona College Help Desk which is the first stop for questions from students, faculty and staff, IT is also divided into several departments which provide their own specialized services and support to the Iona Community. All academic and administrative computing facilities throughout the campus are supported by IT.

Ryan Cross

Help Desk

The Help Desk is the first stop for students, faculty and staff looking for help with campus computing. The IT Help Desk will provide assistance with everything from getting connected to the Internet, to resetting a forgotten password. Help Desk »

Ryan Cross

Duplicating

Duplicating provides high quality print communication services for the Iona College community. For questions on jobs and services, call (914) 633-2000 ext. 4888. Services and Hours of Operation »

Ryan Cross

CELTIC

CELTIC provides Iona faculty with resources, training, programs, events and grants designed to inspire, support and enhance teaching effectiveness and student learning.
CELTIC »

Ryan Cross

Networking

Networking is responsible for supporting both the academic and administrative network connectivity, maintaining the campus-wide WAN and providing software support. Immediate live assistance is available between 8:00am and 6:00pm Monday through Friday. Emergency assistance is available after hours.

Ryan Cross

PC Acquisitions

Student organizations, faculty, administrators and staff who need computer systems, peripherals and software for departmental use must purchase these items through PC Acquisitions. Consulting services are available to assist students and other members of the Iona community with the selection of a personal computer. PC Acquisitions can be reached at (914) 633-2651.

Ryan Cross

Graphics

Graphics is here to assist you in designing many of your printed and on line publications. Materials such as departmental brochures, postcards, office forms and mailers can be designed and produced in house and converted to PDF files for use on the web. We work closely with the Advancement & Duplicating departments to help maintain College branding standards and ensure print quality. Services are available to all Faculty, Staff, and Administrative offices. Please contact the Graphics Department Monday thru Friday between the hours of 9:00 am and 5:00 pm at 633-2359 for details and scheduling. You can also visit us on the ground level of McSpedon Hall.

Ryan Cross

Administrative Computing

Administrative computing is responsible for the installation, customization, maintenance, and problem resolution of the hardware and systems software that support the administrative offices of the College. The principal systems are PeopleSoft for the Administrative Offices and Endeavor's Voyager for Ryan Library. Hardware and systems software includes web servers, application servers, database servers, and authentication servers.

Ryan Cross

Data Communi-
cations

Data Communications maintains data flow across the entire wired and wireless network infrastructure. This is done through continuous monitoring of the networks backbone to find and correct any issues that would cause a network slow down, such as computer viruses. Data communications also installs, maintains, and upgrades all data switches, routers, cabling plant, and wireless access points to ensure Iona's infrestructure can handle the increasing demands of its users.

Ryan Cross

Workstation Services

Workstation Services provides hardware support for faculty, staff, and administrators. The primary function of workstation services is to install, maintain, and upgrade all computer related hardware on campus for the end users, including, student labs. This is a continuous process that insures technology is up to date and operational on campus.

Ryan Cross

Web Support

The Web Support Team provides web design, development, training, and support services to faculty and web updaters of the Iona College website.