Network/Email Password Requirements:

These requirements are enforced when passwords are changed or created:

• Passwords cannot contain the user's account name or parts of the user's full name that exceed two consecutive characters.
• Passwords must be at least eight characters in length.
• Passwords must contain characters from three of the following four categories:
  • UPPERCASE characters (A through Z)
  • lowercase characters (a through z)
  • numbers (0 through 9)
  • special characters (for example, !, $, #, %)

Please remember that you are responsible for your own computer account and password. Be sure to memorize your password and avoid writing it down or allowing anyone else to use your account or see you type in your password. When leaving your computer, lock your screen with a screen saver with password protection or log out. Passwords must be changed every 60 days. Finally, if you suspect that someone has seen your password, change it immediately.

How do I reset my network/email password?

If you have email enabled on your phone you must place the phone into Airplane mode before changing your password

1. Windows phone
2. Apple IPhones
3. Blackberrys: Go to "Manage Connections" and select Turn All Connections off
4. Android Phone:
1. On your Android phone tap settings. In settings tap Wireless and Networks.
2. Now tap Airplane Mode.
3. This will disable all wireless transmissions from your phone.

NOTE: You must re-enable email on your phone after changing your password.

Resetting a network password

1. Go to www.iona.edu/netpass.
2. Type in your username.
3. Type in the security characters as seen on the screen.
4. If you are a new user, you will be prompted to register with Password Manager. If you have already registered with Password Manager, skip to step 13 below. If not, click the link "Register with Password Manager."
5. Enter your Network/Email password and click NEXT.
6. Configure your Questions and Answers Profile by entering your answer to the first question.
7. Confirm your answer in the next field.
8. Choose a question from the "Select a question" drop-down menu.
9. Enter your answer to the chosen security question.
10. Confirm your answer in the next field.
11. Tick the box that reads "I accept that Password Manager will store my personal information."
12. Click the link "Return to Home Page."
13. Click on Manage My Network/Email Password.
14. Type your current Network/Email Password and click Next.
15. Type your new password (see Network Password Requirements below).
16. Retype your new password to confirm.

How do I reset my Peoplesoft Password?

Instructions on Peoplesoft are available here.

How do I reset my Blackboard Password?

Your Blackboard password will always be the same as your network/email password. If you change that, your Blackboard password will also change.