Use your Computer ID and Password to log into library resources

When attempting to access restricted online resources to which the Iona College Libraries subscribe, you will be prompted to enter your Computer ID and password - i.e. your Netpass ID and password also used to log on to campus computers, the Iona wireless network and Blackboard. This is not the password you use for Peoplesoft, and may not be the same password you use for your email.

Troubleshooting:

If your ID and password are not working you may need to reset them. Try logging into Blackboard with the ID/password combination you're using to check whether the problem is your password or resource itself. Or try accessing additional databases to confirm whether or not the problem is with your password.

To change your password you must login to Netpass and select the 'Forgot my Password' option. Follow the prompts to answer your secret questions and change your password. If you cannot recall the answers to your secret questions, call Ryan Help Desk at (914) 633-2635 for support. After changing your password, try entering the database again. If you still cannot gain access call Ryan Help Desk at (914) 633-2635 for support.

If you are using AOL or MSN try minimizing your browser and opening Internet Explorer or another browser and try again.

If you are connecting to Iona's electronic databases from behind a firewall (often at large companies) you may not be able to access the electronic resources without special configurations. Contact your organization's network administrator if this is the case.

Note: You DO NOT need to login to library resources as you do from home. On-campus access is automatic.

If you continue to have problems, please contact Jill Strykowski, Iona's Media and Digital Resources Librarian.