Diane Ferrero-Paluzzi, Ph.D.

Department Chair
Associate Professor (Speech Communication Studies)

Ph.D., Southern Illinois University Carbondale, 2002
MA, University of Maine, Orono, 1998
BA, Hofstra University, 1995

Office: 18 President Street Room 200
Phone: (914) 633-2053
Email: dferrero-paluzzi@iona.edu

Office Hours: Monday/Wednesday, 9:30 - 10:45 a.m. and 2 - 3 p.m.; Tuesday/Thursday, 10 - 11 a.m. and by appointment

Dr. Ferrero-Paluzzi is the founder and director of the Speakers' Center and works with students and community members who have communication anxiety and/or want to improve public speaking delivery. She is a vocal coach, communication consultant, and accent modification professional.

Research Interests

Dr. Ferrero-Paluzzi’s research interests include health communication, philosophy of communication, physician-patient relationships, communication apprehension, narrative storytelling, tourism, nonverbal communication, medical curricula, therapy dogs and aging in healthcare.

She is currently working with Professor Armiento-DeMaria and undergraduate students on a project on using a therapy dog in the Speech Clinic as a way to stimulate speech production. She is currently working on her Clinical Communication textbook.


  • Health communication
  • Clinical communication
  • Patient-centered care
  • Head and neck cancer


HIPAA Certified, 2012


Bill Gove Scholarship from the National Speakers’ Association


  • Ferrero-Paluzzi, D. (2015) The Sage Encyclopedia of Cancer and Society. Bulgaria, Yul Brenner, Thyroid Cancer.
  • Ferrero-Paluzzi, D. (2016) Clinical communication for the healthcare professional (under contract), Jones and Bartlett Learning.
  • Ferrero-Paluzzi, D (2016). Communicating with Technology. Kendall Hunt.
  • Ferrero-Paluzzi, D. (2009). Instructor’s Manual for Real Communicator. Bedford St. Martin’s.
  • Cianci, A. M. & Ferrero-Paluzzi, D. (2005). Metacommunication in hearing aid acquisition: Audiologists, patient and family. Kappa Omicron Nu. Available: http://www.kon.org/archives/forum/16-1/cianci.htm
  • Grunwald, J. & Ferrero-Paluzzi, D. (2005, 2017). Communicating with technology. Allyn and Bacon/ Pearson Custom.           
  • Ferrero-Paluzzi, D. (2004). Using communication to explain psychotherapy. Carolinas Communication Annual, XX, 50-61.
  • Naming Rituals (2003) - Chapter in the Encyclopedia of Religious Rituals. Berkshire Publishing Group, Routledge.
  • Ferrero-Paluzzi, D. (September, 2002). Gorgias' rhetoric: Is it the answer psychotherapists have been looking for? Florida Communication Journal, 30 (2), 43-50.
  • Ferrero-Paluzzi, D. (September, 2002) “Book Review – Collaborative Circles by Michael P. Farrell.” American Communication Journal www.ac-journal.org.