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Frequently Asked Questions (FAQs)

  • Residential students can now stream TV on their computers anywhere on campus – learn more!

    Philo Quick Facts

    What is Philo?

    Philo allows residential students to watch and record live TV on their desktops, laptops, tablets, smartphones and TVs (via Roku) – while they are on campus.

    How to reach us
    Philo support request can be submitted online at support.philo.com. Philo does not offer phone support.

    Who can use Philo?
    Philo is only available to residential students.

    Where can students use Philo?
    Students can use Philo anywhere on campus when they are connected to the college's data network. Philo will not work if a student is not physically on campus.

    How much does Philo cost?
    There is no additional charge for the service.

    Recording Shows
    • How many hours or how many shows can you record.
      • DVR system allots each student 20 hours of DVR space.
    • Can you record multiple shows at the same time?
      • There are no restrictions on recording multiple shows at the same time.
    • Can you record a series just like a DVR?
      • Yes! To record a series, students either search the show's title (or click on it if it is currently playing 'Live'), then click 'Record All'. 

    How to Use Philo

    How do you access Philo?
    To sign in to Philo, viewers simply need to complete the following steps:
    Accessing Philo via iOS or Android requires the same login credentials.
    1. Connect to the college's wired or wireless network.
    2. Visit watch.philo.com and click the “Log In” button.
    3. Log in with your network credentials.
    4. Start watching Philo!

    My TV
    Viewers can see their most recent recordings, trending live TV and new upcoming shows at a glance. This makes it easy to decide what to watch next.
    Click on ‘MyTV’

    Live TV
    Viewers can also go to the Live page, where they’ll see a real-time lineup of what’s currently playing on their channels. They just have to browse through the listings and select any channel to start watching live content.
    Click on ‘Live’

    DVR
    Viewers have access to unlimited DVR space, allowing them to record shows to watch on their schedule. They can select a live program to record, or visit a specific show page and choose to record all new episodes of that show, all upcoming episodes including reruns or single episodes. To watch their recordings, they can navigate to the “Recordings” tab, where they will find a complete library of their recorded content.
    Click on ‘Recordings’
     
    For technical support requests please visit support.philo.com.

    Philo Help Center
    support.philo.com/hc/en-us

    Includes
    Getting Started
    Account Settings
    Watching Philo
    Troubleshooting
    Supported Devices
    Supported Browsers

    Channel Listing
    Display Name Call Sign Is Record Allowed? Bitrate
    CBS WCBS TRUE 720
    NBC WNBC TRUE 720
    FOX WNYW TRUE 720
    ABC WABC TRUE 720
    CNN CNN TRUE 720
    ESPN ESPN FALSE 720
    NFL Network NFLNET TRUE 720
    CBS Sports Network CBSSN TRUE 720 480
    Home & Garden Television HGTV TRUE 720 480
    E! Entertainment Television E TRUE 720 480
    Bravo HD BRAVOHD TRUE 720
    Spike TV SPIKETV TRUE 720 480
    USA Network USA TRUE 720 480
    Syfy SYFY TRUE 720 480
    TNT TNT TRUE 720
    TBS TBS TRUE 480Z
    FX FX TRUE 720 480
    Comedy Central COMEDY TRUE 720
    Lifetime LIFE TRUE 720 480
    AMC AMC TRUE 720
    A&E Network AETV TRUE 720 480
    History HISTORY TRUE 720
    The Discovery Channel DSC TRUE 720 480
    Disney Channel DISN FALSE 720 480
    Cartoon Network TOON TRUE 480Z
    Nickelodeon NIK TRUE 720
    Freeform FREEFRM FALSE 720
    BET BET TRUE 720 480
    MTV MTV TRUE 720 480
    MSNBC MSNBC TRUE 720 480
    Fox News Channel FNC TRUE 720
    HBO HBOHD FALSE 720
    HBO (Pacific) HBOP FALSE 720 480
    HBO Family HBOF FALSE 720 480
    Starz Encore STZENC TRUE 720
    YES YESHDNY TRUE 720
    MSG MSG TRUE 720
    SNY SNY TRUE 720

  • What does it cost to live on campus?

    The cost to live on campus can be found on the Student Financial Services Tuition and Fee Schedule.
  • Is a meal plan included in housing?

    Yes. A meal plan is required for all residential students and is included in the Room and Board.  More information about the meal plan can be found here.
  • Residence Hall Agreement Termination / Cancellation Information

    Once the Residence Hall Agreement is submitted it signifies an agreed commitment between the student and the College. The student is making the commitment to live in Iona College housing for the full academic year, and the College is committed to providing the student housing for the full academic year. If the Residence Hall Agreement is broken and the student leaves Iona College housing, (with the exception of a student’s graduation, documented serious illness or participation in an Iona College sponsored Study Abroad Program); the housing deposit is forfeited and a fee is assessed based on when notification is received by the Office of Residential Life.

    All students must provide notification to the Office of Residential Life that they will no longer be living in housing.

    Please contact the Residence Life Main Office at (914) 633-2336.

    The top of the Residence Hall Agreement reads:

    IMPORTANT
    By completing the Residence Hall Agreement, (the “Agreement”) the student recognizes that they are making a contractual commitment to Iona College housing for the entire academic year which includes both the fall and spring semester. Additionally, the student understands that the Agreement is binding when it is signed by the student, and delivered to the College accompanied with the non-refundable housing deposit. Early cancellation by applicant can only be made according to the terms and provisions cited herein. The Office of Residential Life houses students who complete and sign all forms and qualify for housing based on admission qualifications and as space permits. Only full-time (minimum of 12 credits) matriculated students enrolled at Iona College may occupy a room in a residence hall. Other students may be eligible if space is available and at the discretion of the Director of Residential Life or his designee. See detailed information regarding tuition and fees.
     

    The Residence Hall Agreement also states:

    4. LENGTH OF AGREEMENT
    This Housing Agreement is a binding document, which obligates a student to live in College residence halls for the entire academic year or the remaining portion thereof. This Agreement may not be cancelled at any time with the exception of a student's graduation, documented serious illness or participation in an Iona College sponsored Study Abroad Program. Students who cancel this agreement for reasons other than those set forth herein shall be responsible for the following schedule of fees associated with their cost of room for the length of this Agreement, including costs incurred to repair any damage to the Student's room and/or common area. This agreement constitutes a license for use of College accommodations and is not a lease. Resident students must vacate and return all keys no later than 24 hours after their last exam or 6 p.m. on the final day of the exam period. Residence halls are closed during the Thanksgiving, Winter Recess, Spring, Easter and Summer vacation periods, with exceptions based on the prior written approval of the Director of Residential Life. The fee schedule is as follows:
     
    Termination Charge Policy for Cancellation of this agreement:
    If you chose to leave college housing after submitting a Residence Hall Agreement, you forfeit your $250 housing deposit and a housing breakage fee will be assessed based on when notification is received by Residential Life and the following schedules:

    2017 - 2018

      Withdrawal from Housing:
    Fall 2017 semester
    Withdrawal from Housing:
    Spring 2018 semester
    Amount Charged Date(s) Residential Life receives official notification: Date(s) Residential Life receives official notification:
    $750 Fee Charge* Before 5/13/17 Before 10/14/17
    25% of term room charge* 5/14/17 to 5/31/17 10/15/17 to 10/31/17
    50% of term room charge* 6/1/17 to 6/30/17 11/1/17 to 11/30/17
    75% of term room charge* 7/1/17 to 7/31/17 12/1/17 to 12/31/17
    100% of term room charge* 8/1/17 or later (until move-in) 1/1/18 or later (until move-in)

    *All housing deposits are non-refundable. Students who can prove a significant change in academic, medical or financial circumstances since signing this agreement may petition for a waiver of this charge to a Hearing Board comprised of members from Student Financial Services and the Division of Student Life.

    To petition for a waiver and prove a significant change in academic, medical or financial circumstances since submitting the Residence Hall Agreement, fill out the following form: 
     
  • When do students move in?

    For the Fall 2017 semester: 
    • New Students Move-In on Sunday, August 20, 2017. 
    • Returning Students Move-In on Monday, August 21, 2017.
    Move-in and housing assignment information (include roommate contact information) will be sent to students via their Iona College email address. Personal email addresses will be used for new students who do not have an Iona College email address yet.
  • What should I bring?

    Residential students are provided:

    An extra-long twin bed and mattress, a desk, desk chair, dresser and/or wardrobe/closet space.
    Wireless Internet, telephone, and cable TV access
     

    Suggested Things To Bring:

    • Extra-long Twin Bed Linens
    • Toiletries
    • Towels
    • Soap
    • Shampoo
    • Shower sandals
    • Shower caddy/tote
    • Cleaning supplies
    • Iron & small ironing board
    • Laundry basket
    • Laundry detergent
    • Computer/Laptop
    • Surge protector power strip
    • Hangers
    • Masking tape
    • Waste basket
    • Batteries
    • First-aid kit
    • Medicine
    • Alarm Clock
    • Flashlight
    • Fan
    • Television with cable ready connection to coaxial cable

     

    Do Not Bring:

    For the safety, security, and care of our students and residence halls, students are prohibited from possessing, displaying, or using the following prohibited items:
    • Waterbeds
    • Constructed lofts
    • Popcorn poppers
    • Toaster ovens
    • Toasters
    • Hot pots/ plates
    • Electric blankets
    • Space heaters
    • Heating coils
    • Candles
    • Halogen lamps
    • Incense
    • Charcoal grills
    • Open flame devices
    • Air conditioners
    • Sun/heat lamps
    • Dart boards
    • Coffee maker

    Students are advised to bring only those items that are necessary when they first arrive and are encouraged to communicate with their roommate(s) prior to moving in to avoid having duplicate items. Some items to discuss include: a TV, refrigerator, area rug (must be approved fire-retardant/resistant).
  • Can Incoming First Year and Transfer Students request a roommate, residence hall, or type of housing?

    The Office of Residential Life encourages students to meet as many new people as possible and do not discriminate when assigning roommates based on race, religion, sexual orientation, nationality or culture.

    Incoming First Year students who have completed and submitted the Residence Hall Agreement are given access to the Roommate Search tool following the June Summer Orientation sessions, with which they are able to request one roommate for the upcoming academic year. Requests for additional roommates can be made through the Roommate Search tool, but our department only guarantees placement with each student’s first confirmed roommate. Housing assignments are made manually for incoming first-year students and are typically sent out by email in early July.

    Incoming First Year students live in East HallLoftus Hall or Rice Hall.

    Incoming Transfer students live in the Apartments at EastchesterConese HallRice Hall or Hales Hall.

    Campus Map 
  • Can I have a guest visit or stay in the residence hall?”

    Information about the Office of Residential Life’s guest policies for the all residence halls can be found on the Guest Policy Information Page.
  • What are the residence hall rooms furnished with?

    Each room has a bed (twin, extra long), desk, chair, dresser and closet space for each resident.

    For one stop shopping to find bed sheets and other supplies for your residence hall room please click here.
  • Do I have cable television?

    All rooms are equipped with cable. Residents have to provide a coaxial cable for the television. Please see the Student Handbook for a list of television stations.
  • Does the school provide Internet access?

    Each room has access to the schools wireless network.
  • Do the rooms have telephones?

    No, each student is responsible for bringing his or her own telephone. However, every student is assigned a telephone number and each resident has his or her own telephone connection jack (Some students in triple spaces may share a telephone number and jack).
  • When will I receive information about my housing placement?

    The Office of Residential Life sends out housing assignments after the last Orientation session in July.
  • Can I request a room/housing assignment change?

    A professional staff member (a Residence Hall Director, the Assistant Director, or the Director of Residential Life) in the Office of Residential Life must approve all changes.

    During the first week of the fall and spring semester the Office of Residential Life verifies that students are here and in their proper housing assignment to confirm that our records are accurate.  It is for this reason that room/housing assignment changes are not permitted until after the first week of the fall and spring semester.  Changes are permitted after the first week of the fall and spring semester.  Students who would like to request a room/housing assignment change should contact their Resident Assistant or their Residence Hall Director.
  • What items am I permitted to have in the residence halls?

    Students are allowed low-wattage appliances (hair dryers, shavers, radios, etc). Students are prohibited from bringing hot plates, toaster ovens, resistance coils and grills and George Foreman Grills. For more information on this topic we strongly encourage you to review the Iona College Student Handbook.
  • Do I need a fridge or microwave for my room?

    Students are not allowed to bring microwaves to the residence halls, although they are allowed at the Eastchester Apartments. Microwaves are provided on the floors in Loftus Hall and Rice Hall, and there is one in each kitchenette in Conese and South Halls.
     
    Large refrigerators are available in Conese and South Halls in the kitchenette area. Students are allowed to bring a fridge to campus if they would like; below are the specifications:
     
    Refrigerator specifications:
    1. Individual refrigerators should not exceed 2.8 cubic foot (2 amps max).
    2. If sharing the refrigerator, it should not exceed 5.5 cubic foot (4 amps) per room.
    3. It must be UL approved and meet existing electrical codes.
    4. It must be placed in a location that provides adequate ventilation.
    5. It must be plugged directly into an outlet (no extension cords or multi-plugs).
    6. We request that all refrigerators be ENERGY STAR Rated.
  • Are freshmen and sophomore residential students allowed to have cars on campus?

    No, freshmen and sophomore residential students are not allowed to have cars or any other motor vehicles on campus.
  • How do I get my mail?

    Residential Students are each assigned a mailbox in their residence hall, except for students who live in the Eastchester apartments, who receive their mail at the campus mail room in Doorley Hall. Mail will be delivered Monday through Friday. If a package arrives for a resident, a package slip will be put in the students mailbox with instructions for pick-up at their designated mailroom. Photo ID must be shown to pick up a package.
     
    Mail should be addressed as follows:
     
    Loftus Hall, Rice Hall, East Hall, Conese Hall, South Hall and North Avenue Residence Hall
    Name
    Hall Name
    Room # and Letter
    Iona College
    715 North Ave
    New Rochelle, NY 10801
     
    Eastchester Apartments
    Name
    Iona College
    Eastchester Building #
    Apartment #
    715 North Ave
    New Rochelle, NY 10801
  • Need bedding supplies?

    Click here!
  • Is housing available during break periods and when the college is closed (Thanksgiving, Winter, Spring, Summer, etc.)

    Housing is available. The Office of Residential Life will always work to accommodate the needs of long distance and international students.

    Please contact our office for more information.

  • How do I apply to become a Resident Assistant?

    Information for how to apply is available in mid-October. Interested applicants must attend an information session in order to receive an application. The requirements for the position include:
    • Current full-time undergraduate student
    • Will have sophomore, junior or senior status for 2018-2019
    • Minimum 2.75 cumulative GPA