Access & Use

General Policies

All library patrons must show a valid Iona ID card with a bar-code in order to borrow books, audio visual, and reserve materials. Patrons are responsible for the care of all materials checked out on their ID cards.

It is important to report lost or stolen ID cards immediately to the Library, as well as to the Security Office. Students must clear their library accounts in order to register for classes, graduate, or have official transcripts released. Iona College employees must clear their library accounts before leaving employment with the College.


The Iona College Library facilities and resources are primarily for the use of Iona students, faculty, administrators, and staff. Visitors are welcome provided that, upon entrance, they register and show photo identification at the Main Desk.

Library Privileges

Library privileges are extended to all members of the Iona College community. Current full and part-time students, faculty, administrators, and staff members may borrow from the Iona College Libraries, use the Periodicals Collection, and request Document Delivery Services.

Alumni and Faculty Emeriti, as determined by the Faculty Handbook, may borrow from the Iona College Libraries and use the Periodicals Collection. Electronic resources are often unavailable to Alumni and Faculty Emeriti because of licensing restrictions.

For more detailed information, see Circulation & Borrowing.


  • Restrooms in Ryan are located on the main floor and second floor.
    ADA compliant restrooms are available on main and second floors.
    View the Library Maps to locate them »
  • Food is allowed only in the café area.
  • Please be considerate of others. Use cell phones in main entrance and on landings only.

Off-Campus Access

Our databases and electronic resources automatically authenticate access for on-campus users, however, off-campus users must login with their Iona credentials to obtain e-resources.

When accessing a database from home, users will get a popup window asking them for their Iona Network ID and Password – the same ID and password used to login to on-campus wireless, lab computers and their MyIona SSO account. 


If you cannot login to a database ask yourself a few questions

  1. Is the issue with the resource, or with your Iona Network ID and Password?
    • The easiest way to test this question is to try logging into your MyIona SSO account, as it uses the same authentication system. 
    • If you CANNOT login to your MyIona SSO account go to Netpass to reset your network password. If you have any issues resetting your password, contact the help desk.
    • If you CAN login to MyIona, the issue is with the resource.  Continue to the next troubleshooting question.
  2. Is the problem related to the web browser you are using?
    • Sometimes, when interfaces are updated, they have compatibility issues with certain web browsers.  Try opening the resource from a different browser (ex: Internet Explorer, Chrome, Mozilla, Safari, etc.) to see if this is the issue.
    • You can always check with the help desk to see they have knowledge of any such issues.
  3. Is your Java up to date?
    • Many databases require the most up-to-date Java in order to run.
    • Check whether you are receiving any error messages that mention Java.
  4. Do you get an error message mentioning your Institution’s EZProxy Administrator?
    • If you do, please send an email to Jill Gross. Please include the name of the resource and the link you were using to try and access it.
    • If you are on campus, copy the link you are trying to use into a new browser window and delete all text before the first '=' sign  (e.g. ). The edited link should get you to the resource you want to access.
  5. Are you being asked for payment or for a login other than your Netpass login?
    • From off-campus, Iona's subscription databases can only be accessed via the links on the Iona Library A-Z List or from the library catalog. If one of these links produces a payment request, please contact the reference desk to see if the resource can be obtained some other way.
  6. Are you trying to access the resource from a location with a strong firewall system?
    • Often, large companies and other organizations have firewalls on their networks that prevent access to electronic resources without special configurations. If this is the case, you will see a message stating that access to the desired server or URL is not allowed.
    • You will have to contact your network administrator for access permission or wait to until you can access the item from somewhere else.