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Register for Academic Accommodations

How to Register for Academic Accommodations

Students who require accommodations from the Accessibility Services Office must first be accepted to Iona College. Once accepted, new students should follow these steps in order to register for support services from this office.
See list of typical accommodations.

Students may also contact the Accessibility Services Office to request a meeting with the Accessibility Services consultant to discuss their past use of accommodations and any disability-related barriers they anticipate while pursuing their degree at the College.

1. Student registers with the Accessibility Services Office

Students must fill out a Request for Accommodation Form through the Clockwork Portal, found in Iona's Single Sign-On. When you log in to your student account, choose 'Clockwork’, 'Register to receive services', 'Accessibility Services' as your department, then fill out the rest of the form. There is also a step-by-step guide you can follow online if you run into any issues, located below. We suggest answering the longer questions in a Word document, as the software may sometimes refresh and delete answers if left open for a long period of time.

All students should make their requests for academic accommodations at least 6 weeks prior to the start of the semester and should follow the posted deadlines for housing accommodations.

  • If the disability is visible the student should wait for the ASO to contact them after processing their application.
  • If the disability is not visible the student should submit documentation. This can be an IEP, 504 plan, most recent psychoeducational testing, or our Medical Provider Questionnaire.
    • This form is sent to your medical provider via email. Both you and your provider must create a new account on Dynamic Forms. Do not use your Iona email.
    • To ensure it is completed, follow-up with your provider is encouraged.

Documentation is used to support the request and may provide a history of past use of accommodations. More information about documentation can be found through the Department of Education’s website.

2. Student & ASO engage in the interactive process

Within 4 to 6 weeks of receiving the application and documentation, the ASO staff will review the submitted materials. This process may take longer if the intake volume is higher than normal. The ASO staff will contact the student via email to either request additional documentation or information or schedule a meeting to discuss and determine reasonable accommodations. If the student is not contacted by the ASO within 6 weeks of initial contact, the student should contact the ASO for more information.

3. Student Response Needed

If additional documentation or information is required, it is important that the student provides this in a timely manner. The ASO cannot approve accommodations unless supportive information is provided.

4. Accommodation Notification

If no additional documentation is needed, the student and the ASO determine reasonable accommodations and will receive an email with approval. The student must then request their accommodation letters be sent to their professors. They must do this each semester.

Academic Accommodation Letters

Students who are registered and have approved accommodations through the Accessibility Services Office may use the ClockWork Online Portal to request Academic Accommodation letters.

Typical Accommodations

  • Alternate location and/or extended time on exams/quizzes (including online)
  • Distraction reduced environment for testing
  • Exemption from public speaking
  • A note-taker, reader and/or scribe
  • Use of audio recorder, Smart Pen or laptop computer in classroom (see letter)
  • Foreign Language substitution
  • Permission to split very long exams
  • Permission to take breaks during class
  • Alternative test format (e.g., large fonts.)

Accessibility Services Meetings

The purpose of meeting with the Accessibility Services Office (ASO) is so that the consultant can get a clear understanding of the student’s experience with the disability, potential barriers, and effective accommodations that will provide equal educational access while at the College. It is also important for the consultant to understand the connection between the barrier described, the student’s disability and the requested accommodation. While no external documentation may be necessary to establish the need for accommodations, medical records, psychoeducational testing and school records (such as an IEP or 504 Plan) can be used as a basis for determining past use of specific accommodations. Generally, the Accessibility Services consultant can implement accommodations immediately based on the above alone; however, in cases where it is not clear how the disability is connected to the barrier, and how the accommodation would provide access, the ASO may request that the student provide additional documentation that illustrates that connection. No student should delay meeting with the ASO out of concern for not having appropriate documentation.