My Iona


Information and Updates for the Iona Community on Coronavirus

Grievance Procedures

If you have requested an accommodation and have been refused that accommodation or you find that the accommodation provided is not effective, you may enter into a grievance procedure.

You must:

  1. formally request a specific accommodation using the Request for Accommodation form;
  2. within 30 days of being informed that the accommodation has been denied or upon realizing that the accommodation is not effective file a formal grievance to the Director of Academic Support.

Within 10 working days of receiving a formal grievance, the Director of Academic Support will:

  1. convene a committee of at least three professionals with backgrounds in disabilities;
  2. schedule a time for you to provide the committee with evidence to support your grievance;
  3. provide you with a written decision within five (5) working days after the committee reaches a decision.

If the committee does not rule on your behalf, you may appeal to the Dean of the school offering the course in question, who will review all relevant materials and render a written judgment within two weeks of the appeal.

If you find that judgement unsatisfactory, you may appeal to the Provost/Vice President for Academic Affairs, who will review all materials and render a written judgment within 10 working days of the appeal. The decision of the Provost is final.


Accessibility Services Office

Amend Hall, Lower Level, GR-05
Office Hours: 8:30 a.m. - 4:30 p.m.

Phone: (914) 633-2366
Fax: (914) 633-2616

Director: Daneshea Palmer
Coordinator: Emily Brechtel