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Grievance Procedures

Students who have requested an accommodation and who are either refused that accommodation or who find that the accommodation provided is not effective may enter into a grievance procedure.

The student must:

  1. formally request a specific accommodation using the Request for Accommodation form;
  2. within 30 days of being informed that the accommodation has been denied or upon realizing that the accommodation is not effective file a formal grievance to the Director of Academic Support.

Within 10 working days of receiving a formal grievance, the Director of Academic Support will:

  1. convene a committee of at least three professionals with backgrounds in disabilities;
  2. schedule a time for the student to provide the committee with evidence to support his or her grievance;
  3. provide the student with a written decision within five working days after the committee reaches a decision.

If the committee does not rule on the students behalf, the student may appeal to the Dean of the school offering the course in question, who will review all relevant materials and render a written judgment within two weeks of the appeal. If the student finds that judgment unsatisfactory, the student may appeal to the Provost/Vice President for Academic Affairs, who will review all materials and render a written judgment within ten working days of the appeal. The decision of the Provost is final.