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Health Insurance FAQs

Iona University will continue its health and wellness services available through the Health Services office and the Counseling Center for all undergraduate students assessed the Health Center Fee each semester whether they are enrolled in the IC-SHIP or maintain alternate health insurance coverage.

Keep in mind that any blood work or cultures we send to the local laboratory will be billed to your insurance company by the lab. You will want to confirm that the services provided by the laboratory will be covered under your plan in order to avoid out-of-pocket expenses.

If your family's coverage changes due to a change in employment such as reduction of hours or termination, student aging off parent’s plan, or some other change in circumstance, you can enroll in the student health insurance plan within 31 days of the qualifying event. The cost of the premium charges will be pro-rated.

To enroll in the school-sponsored plan, send an email to qualifier@studentinsurance.com with your name, school name and school ID # and a representative from the insurance company will assist you.

No. You may not purchase the insurance for one semester only.

Pediatric dental services are covered up through age 18. Once a member turns 19 years old the plan does not cover dental services except for care or treatment due to an accidental injury, or dental care or treatment necessary due to congenital diseases.

Under the Pediatric Vision Services, one (1) routine eye exam is covered through age 18. Once the member turns 19 years old the plan does not cover adult vision services.

No. The plan is for the individual student only.

ID cards will be available online. To obtain your online ID card go to www.wellfleetstudent.com and log into your account, or choose to Create New Account. Once you are able to log into your account, go under Student Options, Print ID Card.

Wellfleet will review the insurance provided to ensure it meets the Affordable Care Act requirements and will determine if the insurance would be valid in the state of New York and accepted by providers.

Health Insurance

Questions About the Enrollment/Health Insurance Waiver Process or Coverage


For questions about the enrollment or health insurance waiver process, contact Wellfleet Customer Service at (877) 657-5030.

For questions about whether your health insurance waiver has been received by Iona University, contact Student Financial Services at (914) 633 2497 or sfs@iona.edu.

For questions about claims and benefits, contact Wellfleet Customer Services at (877) 657-5030 or log into your account to view claims.

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Health Services

760 North Avenue