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The Concerns and Response (CARE) Team


Iona College is committed to using its best efforts to provide faculty, administrators, staff and students with an environment that is as safe and as free from threats, intimidation and violence as possible. At times threats to the safety and security of the campus environment may come from outside sources, such as acts of terrorism or from individuals who are not members of our community, but who nevertheless come to our campus with the intention of doing harm. Most often, however, concerns about safety involve members of our own community, who may pose a danger to themselves or to other individuals, or who may otherwise be exhibiting signs of distress.

As a student, faculty member, administrator or staff member you may be unsure about what to do and whom to contact, when, and if, you do encounter a member of our community who is exhibiting signs of distress. In this brochure, you will be provided with information about how to proceed when you are concerned about a community member.

Safety as a Community Responsibility

Recognizing that safety promotion and violence prevention are the responsibility of all College constituencies, members of the Iona community are asked to:

  • familiarize themselves with behaviors that constitute risk factors and warning signs for potential danger to self or others;
  • familiarize themselves with reporting procedures;
  • be assured that the purpose of all reporting is to protect both the potential victim and perpetrator from harm; and
  • recognize that all information will be handled in a confidential manner that protects the privacy rights of both the reporter and of the person of concern, except when mandated reporting is required by law or by College policy.

Behaviors That May Constitute Risk Factors and Warning Signs:

  • making direct threats of violence to others;
  • making direct threats of harm to self;
  • exhibiting behavior that disrupts or impedes the conduct of usual and customary classroom and/or co-curricular activities;
  • behavior that makes others feel threatened or unsafe, such as stalking or making threatening or belligerent comments;
  • expressions of intent to harm self or others in e-mails, text messages, away messages, assignments or in other writings;
  • preoccupation with death, violence, and/or having access to firearms;
  • difficulty containing anger or accepting limits, assaultive behavior;
  • a diminished capacity to think logically or coherently or to "make sense;"
  • significant and indiscriminate abuse of alcohol, illegal substances or over-the-counter supplements, diet pills or performance enhancers;
  • exhibiting obvious signs of a severe eating disorder or of self-injurious behavior;
  • a rapid and marked deterioration of an individual's appearance, performance and/or general behavior;
  • a history of prior violent behavior; and/or
  • extreme social isolation and/or marked difficulty in getting along with peers.

Responses to Behaviors of Concern:

  • Always take direct threats of harm to self or others seriously.
  • If you are unsure, please err on the side of caution.
  • Please report behaviors of concern using the procedures discussed below.

Concerns About a Non-Student

If you are concerned about a member of the Iona community who is not a student, please contact the Director of Human Resources at (914) 633-2067 to report your concerns. If you feel this is an emergency, during non-business hours contact Security at (914) 633-2560.

Concerns About a Student: The Iona College Concerns and Response (CARE) Team

Concerns that you have about a student who may pose a danger to self or others or who may be in significant distress should be forwarded to a member of the CARE Team.

Information about the CARE Team is provided below in the form of answers to frequently asked questions.

What is the CARE Team? The CARE Team is the clearinghouse for all information regarding students of concern at Iona College. It was formed to insure that all relevant information about students of concern is reported to one central source. This information will then be investigated for the purpose of providing timely and effective intervention, as appropriate.

How can I report behavior that may constitute a risk of danger to self or others? Members of the Iona community should contact any member of the CARE Team (listed on the back panel) to report behavior that causes concern.

What are some actions that the CARE Team might take? The CARE Team will carefully consider the information you have provided and may gather additional information in order to determine whether the behavior is of low, high or medium risk. Depending on the risk level of the behavior, the CARE Team may have a conversation with the student of concern, refer the student for assessment or counseling, make the student aware of other helpful campus resources, and/or apply sanctions outlined in the Student Code of Conduct. In more high risk situations, the CARE Team may require assessment, notify other campus officials, notify parents or even implement procedures outlined in the Iona College Emergency and Disaster Plan.

How will the CARE Team protect privacy and confidentiality? Upon your request, the CARE Team will preserve your anonymity as a reporter. With regard to the student of concern, the CARE Team will abide by the disclosure restrictions outlined in the Health Insurance Portability and Accountability Act (HIPAA), the Federal Education Rights and Privacy Act (FERPA) and the ethical codes of the disciplines represented on the CARE Team. Members of the Iona community should be aware that FERPA does not prohibit reporting behavior you have observed or conversations you have had (in a non-counseling situation) with a student regarding danger to self or others to a College official.

How will the CARE Team protect other rights of students? The CARE Team will abide by the Americans with Disabilities Act, Amended Act (ADAAA), 2008.

What should I do in an emergency?

In an emergency situation you should contact the Office of Campus Safety at (914) 633-2560. You can also contact the New Rochelle Police Department from a landline by dialing 911 or via cell phone by dialing (914) 654-2300.

What else can I do with regard to safety at Iona College?

As a member of the Iona Community, you are urged to register your cell phone number in order to receive emergency text messages. To do so, please visit the Campus Safety web page, click on campus emergency notification system and follow the directions.

Who is on the CARE Team?

The current composition of the CARE Team is as follows:

Denise Hopkins
Vice President for Student Life
(914) 633-2757

Br. Kevin Devlin, Ed.D.
Director, Student Success
(914) 633-2261

Courtney Ferrick
Director, Residential Life
(914) 633-2336

Douglas McLeer
Associate Director of Campus Safety
(914) 633-2245

Liz Olivieri-Lenahan
Assistant Vice Provost for Student Development
(914) 633-2360

Rosemary Rubbo, MA
Associate Dean, School of Business
(914) 633-2256

Laurie Wenchell, MSEd
Assistant Dean, Arts and Science
(914) 633-2447

Brielle Stark-Adler, Ph.D.
Licensed Psychologist
Director, Iona College Counseling Center
(914) 633-2039