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Help Desk

The Help Desk is the first stop for students, faculty and staff looking for help with campus computing. The Help Desk provides assistance with everything from getting connected to the Internet, to assistance resetting a forgotten password.

Call us for assistance.  

New Rochelle Campus Phone: (914) 633-2635
Bronxville Campus Phone: (914) 654-6199

Submit a Ticket for IT Assistance

New Rochelle Help Desk Hours
Monday - Friday8 a.m. - 8 p.m.
Saturday - Sunday10 a.m. - 8 p.m.
Bronxville Help Desk Hours
Monday, Wednesday - Friday8 a.m. - 5 p.m.
Tuesday8 a.m. - 6 p.m.

The Help Desk is closed on the major university holidays.

President’s Day: Monday, February 16, 2026
St. Patrick’s Day: Tuesday, March 17, 2026
Easter Holiday: Thursday, April 2 – Monday, April 6, 2026
Memorial Day: Monday, May 25, 2026
Juneteenth: Friday, June 19, 2026
Independence Day Holiday: Friday, July 3, 2026