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ProctorU for Faculty

  • Overview & Policy

    Overview

    ProctorU is an online proctoring service for test taking online. ProctorU is integrated with Iona Blackboard, but can also be used with other online platforms, such as publisher’s websites, at the instructor's discretion.

    Online proctors use a three-step process to replicate the face-to-face proctoring experience over the internet that includes:

    • Connecting with the test taker via web cam.
    • Monitoring the test taker's computer screen and surface area in real time.
    • Authenticating the test taker's identity using a multi-factor process.

    Through this process, proctors can see the test taker, identify the test taker, and monitor the test taker.

    Iona's Policy Regarding Online Examinations

    Iona's Policy Regarding Online Examinations can be found on the Office of the Provost website.

     
  • How it Works


  • Sending Exam Details to ProctorU

    In order for you to send exam details to ProctorU, you must create the test in Blackboard (or another platform) first. Additionally, you must also create a password for the test on the Test Options page, which appears after you initiate the deployment of a test in a content area. For instructions on how to create a Blackboard Test, watch this video tutorial or view the written instructions.


    Set Up a Link in Blackboard to ProctorU

    1. Hover over the plus sign at the top of the Blackboard navigation bar (+).
    2. Select Tool Link from the drop down menu.
    3. Name the link "ProctorU" in the name field.
    4. The type of tool is ProctorU in the drop down menu.
    5. Click on the option to make the link "available to users."
    6. Click Submit

    Create Exam Details in ProctorU

    Once you create your exam in Blackboard (or another platform), you must add the exam instructions to ProctorU. The exam must be scheduled at least two weeks prior to the beginning of the testing period. 
    1. Click on the ProctorU link in Blackboard or, outside of Blackboard, navigate to go.proctoru.com and log into your ProctorU account
    2. In the top right-hand corner, there will be a button that says "Add New."
    3. From Add New, you will see a drop-down menu. Select "Exam."
    4. You will be asked to name the exam. The naming structure should be as follows: MBA500DLSS.20 - Business Perspectives - Midterm. 
    5. Please fill out the rest of the exam details and ensure you have given your contact information. 
    6. Exam availability is also at the end of this form. Enter the window of time in which students can schedule an exam
    7. The last step is to click on the button "Submit for Review." 
    8. You will be notified via email when the exam has been activated. 
    9. Once the exam has been activated, your students can begin scheduling appointments. 

    Students with Accommodations

    Reminder, when using ProctorU please be aware of students with accommodations and that there may need to be adjustments made to the length of time allocated for their exam. If you have any questions about accommodations contact Daneshea Palmer in the Accessibility Services Office.


    Incident Reporting

    Instructors are advised of any suspicious activity via an email message containing a link to an Incident Report. ProctorU considers any potential breach of academic integrity as an incident.   

    There is also an Incident Report Center at ProctorU. To access the Incident Center:
    1. Navigate to go.proctoru.com
    2. Hover your mouse over Sessions in the top navigation bar.
    3. From the drop-down menu select Incident Center.  
    4. You can view all incidents associated with a particular exam. 
    5. Clicking View in a record, located to the right of the name of the exam, pulls up the incident details. 
  • Technical Support

    ProctorU' s support team is available 24/7. For help, reach ProctorU via live chat.