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ProctorU in Blackboard for Students

  • Overview & Policy

    Overview

    ProctorU is a live online proctoring service for test taking online. Proctor U is integrated with Iona Blackboard, but can also be used with other online platforms, such as publisher’s websites, at the instructors discretion.

    Online proctors use a three-step process to replicate the face-to-face proctoring experience over the internet that includes:

    • Connecting with the test taker via web cam.
    • Monitoring the test taker's computer screen in real time.
    • Authenticating the test taker's identity using a multi-factor process.

    Through this process, proctors can see the test taker, see what they are doing, and know who they are monitoring.


    Iona's ProctorU Policy

    Iona's ProctorU Policy can be found on the Office for the Provost website.

     
  • Getting Started

    Equipment & System Requirements

    In order to take a ProctorU Exam, you must have a:
    • Built-in or external computer web cam.
    • Built-in or external computer mic.
    • Computer that meets the system requirements.

    Creating Your ProctorU Profile & Scheduling, Reviewing, and Taking a ProctorU Exam on Blackboard

    Follow the instructions in the ProctorU Test-Taker Handout to complete the ProctorU Exam process.

    Pre-Exam Checklist

    1. Visit www.proctoru.com/testitout to check your equipment before logging in.
    2. Be sure you are in a well-lit, quiet and private room. The lighting of your room must be daylight quality, and overhead lighting is preferred. If overhead lighting is not possible, please make sure that your light source is not directly behind you because it will make it difficult for your proctor to see you.
    3. Have your photo ID ready.
    4. Bring a reflective surface such as a CD, DVD or mirror. This is so you can show the edges of your monitor to your proctor.
    5. Make sure to close out all programs, applications, and websites that do not pertain to the exam
    Checklist Source: http://www.proctoru.com
  • How it Works

    1. Connect to a proctor
      You will connect with a live proctor from one of ProctorU's two online proctoring centers via your web camera. This proctor will help you through the exam process and is available during the exam if technical difficulties arise.
    2. Connect your screen
      You will connect your screen to the proctor. This allows the proctor to see your computer screen and enables the proctor to assist with step three so you may begin your exam.
    3. Authentication
      The proctor will need to know that you are in fact the right test taker. The proctor will ask you to show a photo ID. The proctor will then snap a photo of you for your profile. Once that is completed, the proctor will ask you to answer a few questions about yourself. These questions are generated from a public information database.

    Source: www.proctoru.com

  • Using ProctorU on Other Platforms

  • Additional Resources

    • ProctorU System Checker
    • System Requirements
    • Frequently Asked Questions*
      *Note:The following questions do not apply to Iona's version of ProctorU:
      • This is my first time using ProctorU. How do I get started?
      • How do I schedule an exam?
      • I can’t remember my password. How can I retrieve it?
      • Is my login information for ProctorU the same as the credentials I use on my school’s website?
  • Technical Support

    ProctorU' s support team is available 24/7. For help, call ProctorU at (855) 772-8678.