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Wireless


We've made it easy to get connected from anywhere on Campus

Get connected to the College’s network from anywhere on campus through the College’s Wireless Program! Students enjoy the convenience and educational benefits of using wireless laptops in and outside of the classroom in addition to our public laboratory facilities.

 

View the appropriate instructions to connect your device to Iona’s wireless network below.

If you have any questions please contact the Ryan Library Help Desk at (914) 633-2635.
  • Mac Instructions

    MAC Wireless Instructions

    Connect to the Wireless
    Click on the Wi-Fi icon (top right corner), wireless Connect to IonaCollegeStudentWireless.


    Open Safari, Firefox, or Google Chrome
    Go to www.iona.edu. You will be taken to a log-in page.


    Sign-In
    Enter your computer ID username (e.g. jsmith1) and password.
    Check the Accept Terms Box and click 'Login'.

     

     

  • Windows 7/8/8.1/10 Wireless Instructions

    Connect to Iona's Wireless Network

    1. Click on the wireless icon located on the bottom right of the taskbar.
    2. Connect to IonaCollegeStudentWireless.
    3. Check Connect Automatically and click  Connect.
    4. Open a web browser. If the web browser doesn’t automatically redirect you to the Iona log-in page, go to www.iona.edu you will be taken there.
    5. At the Iona log-in page enter the Iona College computer ID (eg. jsmith1) and password.
    6. Check the Accept Terms box and click Login.

    Install ClearPass OnGuard

    1. After you login you’ll be directed to the ClearPass OnGuard page. Click the Click Here ClearPass OnGuard link to start the download.
    2. If given the option, choose Save to save the file and go to your download folder after it’s complete.
    3. Double click the ClearPassOnGuardInstall.exe file to begin the installation.
    4. Click Yes > OK > Next > Check the Accept Terms box and click Install > Finish.
    5. Restart your computer.
    6. Double click the ClearPass OnGuard icon located on your desktop to open it if it does not open automatically. If ClearPass is red click the remediation URL link within it. If ClearPass is green your machine has internet access.
    You must turn on Windows Defender (free) and download the latest virus definitions from wireless.iona.edu.

    ClearPass OnGuard Status

    Clearpass Status
    • Healthy Status: Your computer meets the requirements to access Iona’s wireless.
    • Quarantined: Your computer can’t connect to Iona’s wireless until you fix the error listed.
      This happens when your computer has no supported anti-virus, the anti-virus is turned off or the anti-virus definitions are older than 14 days. You can fix this by visiting the remediation URL link on ClearPass or by visiting wireless.iona.edu.

     

    Uninstall Norton, McAfee or Kaspersky and activate
    Windows Defender

    Windows 8/8.1/10 comes with a built in anti-virus called Windows Defender. To turn Windows Defender you must remove all other anti-virus programs.
    1. Press Windows Key + X to and select Programs and Features from the list.
    2. Look through the list until you find the anti-virus program you want to uninstall (eg.Norton).
    3. Click on the anti-virus name in the list, highlight and select uninstall.
    4. After the uninstall is complete restart your computer. Windows Defender should be active when your computer turns on.
    If you have any questions please contact the Ryan Library Help Desk at (914) 633-2635.
  • Tablet/Phone Instructions

    Due to the large number of cell phone vendors and models on the market Iona College does not offer cell phone support. For issues/problems with Iona College email on your cell phone, please contact your cell phone vendor.

    iPhone & iPad

    1. Go to your Settings.
    2. Go to Mail, Contacts, Calendars.
    3. Select “Add Account”.
    4. Choose Microsoft Exchange.
    5. Fill in your basic information (Email Address, Password…).
    6. Press the 'Next' button on the top right of the screen when you’re finished and wait for the information to verify. If everything is okay you should receive checkmarks.
    7. Decide which feature you would like to have enable.
    8. Press Save.
    If asked for server information
    • Make sure the following fields are correct:
      Email – your-email@iona.edu OR your-email@gaels.iona.edu (if you’re a student)
      Server – outlook.office365.com
      Domain – iona.edu
      Username – your-email@iona.edu OR your-email@gaels.iona.edu (if you’re a student)
      Password – your email password
    • If asked “Do you want to try and setup without SSL” select NO (This usually means the username and/or password used is incorrect. Please verify that your email password is working by trying to use it to log in directly to your Iona email which is located on Iona’s Website in the Quick links, Online Services).
    IMPORTANT: If the setup gives an error regarding your username or password please verify that your password is correct by logging into the account on a computer.

    Android (Devices may differ)

    • Go to your Settings.
    • Go Accounts.
    • Add Account.
    • Microsoft Exchange ActiveSync or Corporate.
    • Select Manual Setup and fill out the account information:
      Email Address – your-email@.iona.edu OR your-email@gaels.iona.edu (if you’re a student)
      Server Address – outlook.office365.com
      Domain\Username - iona.edu\your-email@iona.edu OR iona.edu\your-email@gaels.iona.edu (if you’re a student)
      Password – your email password
    • Press NEXT.
    • When ask to Activate, press the 'Activate' button.
    • Change your ActiveSync preferences to your liking and press NEXT.
    • Name your account and select Finish Setup.
    IMPORTANT: Your domain and username fields may show up in separate or in a combined field.