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Internet Access - Free or Low-Cost Internet Access for Students during COVID-19 

The following companies are offering free or special pricing to students who have been affected by college closure due to COVID-19

Charter Spectrum Broadbrand COVID-19 Response

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps. For students whose households do not qualify as low-income, regular rates will apply after 60 days. Spectrum has also said that it will not cut service to residential or small business customers who are unable to pay their bill because of coronavirus disruptions. 
  • Charter will open its Wi-Fi hotspots across their service area for public use.
  • Spectrum said they do not have data caps or hidden fees.

Comcast Internet Essentials COVID-19 Response

  • New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax. Apply by April 30, 2020.  No contract required. 
  • In addition, the cable operator is increasing speeds for the Internet Essentials service from 15/2 Mbps (downstream/upstream throughput) to 25/3 Mbps for all new and existing customers, which will become the standard speed of the service going forward. To qualify for Comcast’s Internet Essentials service, customers must be eligible for public-assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, or SSI.
  • You can sign up from your mobile device, go to: https://apply.internetessentials.com/ or call (855) 846-8376 for English or 855-765-6995 for Spanish. Comcast said it will send all new Internet Essentials customers a free self-install kit that includes a cable modem with a Wi-Fi router, with no term contract or credit check and no shipping fee.

Altice/Optimum COVID-19 Response

  • Altice USA said that it would offer Altice Advantage 30 mgbs broadband service for free to college students without Internet service for 60 days.  Eligible students can call 866-200-9522 to enroll. Follow this link for more information.

Keep Americans Connected Pledge

  • Internet service providers/cell/wireless and telecom companies are offering hotspots, increased broadband and unlimited data. Click on the link above for a full list of participants.
  • The Federal Communications Commission said Friday that internet providers have agreed for the next 60 days to not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic. The companies will also waive any late fees and open its Wi-Fi hotspots to anyone in the country who needs them.

AT&T COVID-19 Response

  • AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families.

AT&T/Access Program

  • 'Access' from AT&T will continue to offer internet data to qualifying limited income households for $10 a month.

Verizon/Lifeline Program

  • A federal assistance program that offers discounts to qualified low-income customers.

Sprint COVID-19 Response

  • Customers with international long distance calling plans will receive complimentary international calling rates from the U.S. to countries.
  • Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost. To provide customers with an additional 20GB of mobile hotspot data per month.

T-Mobile COVID-19 Response

  • Access to unlimited data to ALL current T-Mobile customers 60 days. Additional mobile hotspot data. 

Cricket Mobile COVID-19 Response

  • Waiving reconnect fees for customers who are affected by the COVID-19 pandemic. 1-800-CRICKET (274-2538) or 611.