My Iona

Maintenance Requests

Here at Iona, we work to ensure that your home is both safe and welcoming!

If you have a repair or maintenance issue that needs to be addressed, please submit a maintenance request form.

Maintenance Request Form

If you have an EMERGENCY request, please call the 24/7 Campus Safety line at (914) 633-2560.

Once you submit a maintenance request, you will get a notice that your request was received.

Maintenance requests are typically completed within 1-3 business days, depending on the severity of the issue and the amount of unaddressed requests. If you do not see a response to the requested work within three business days, please contact your RHD for follow-up.

Requesting service authorizes members of the Residential Life, Campus Safety, and Facilities Management departments and/or contractors to enter your housing assignment. Refusing them admittance will result in loss of your priority in the repair schedule and may cause delays in your repair. Because Facilities Management staff lock all doors when leaving after a repair is completed, please be sure to carry your keys/cards to avoid being locked out.