Information and Updates for the Iona Community on Coronavirus

Diane Ferrero-Paluzzi, Ph.D.

Associate Professor, Communication Sciences and Disorders Department

Interim Associate Dean, School of Arts & Science

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18 President Street, Room 200
(914) 633-2053 (914) 633-2053


  • Ph.D., Southern Illinois University Carbondale, 2002
  • MA, University of Maine, Orono, 1998
  • BA, Hofstra University, 1995

Dr. Diane Ferrero-Paluzzi teaches courses in narrative and storytelling in healthcare, communication for the health care professional, intercultural and interpersonal communication, clinical communication, cognitive communication and aging, and communication with families. Her research interests include health communication, philosophy of communication, physician-patient relationships, communication apprehension, narrative storytelling, tourism, nonverbal communication, medical curricula, therapy dogs and aging in healthcare.

She is currently working with Professor Armiento-DeMaria and undergraduate students on a project on using a therapy dog in the Speech Clinic as a way to stimulate speech production. She is currently working on her Clinical Communication textbook.

  • Ferrero-Paluzzi, D. (2015) The Sage Encyclopedia of Cancer and Society. Bulgaria, Yul Brenner, Thyroid Cancer.
  • Ferrero-Paluzzi, D. (2016) Clinical communication for the healthcare professional (under contract), Jones and Bartlett Learning.
  • Ferrero-Paluzzi, D (2016). Communicating with Technology. Kendall Hunt.
  • Ferrero-Paluzzi, D. (2009). Instructor’s Manual for Real Communicator. Bedford St. Martin’s.
  • Cianci, A. M. & Ferrero-Paluzzi, D. (2005). Metacommunication in hearing aid acquisition: Audiologists, patient and family. Kappa Omicron Nu. Available:
  • Grunwald, J. & Ferrero-Paluzzi, D. (2005, 2017). Communicating with technology. Allyn and Bacon/ Pearson Custom.           
  • Ferrero-Paluzzi, D. (2004). Using communication to explain psychotherapy. Carolinas Communication Annual, XX, 50-61.
  • Naming Rituals (2003) - Chapter in the Encyclopedia of Religious Rituals. Berkshire Publishing Group, Routledge.
  • Ferrero-Paluzzi, D. (September, 2002). Gorgias' rhetoric: Is it the answer psychotherapists have been looking for? Florida Communication Journal, 30 (2), 43-50.
  • Ferrero-Paluzzi, D. (September, 2002) “Book Review – Collaborative Circles by Michael P. Farrell.” American Communication Journal

Dr. Ferrero-Paluzzi is the founder and director of the Speakers' Center and works with students and community members who have communication anxiety and/or want to improve public speaking delivery. She is a vocal coach, communication consultant, and accent modification professional.

  • Health communication
  • Clinical communication
  • Patient-centered care
  • Head and neck cancer

HIPAA Certified, 2012

Bill Gove Scholarship from the National Speakers’ Association