Office of Institutional Effectiveness and Analytics

The Office of Institutional Effectiveness and Analytics (OIEA) leads the University’s efforts to leverage data and evidence-based insights to guide planning, decision-making, and continuous improvement. Responsibilities of and services provided by the office include:

Institutional Effectiveness/Research

• Compliance reporting to the federal and state governments, regional and specialty accreditors, and associations
• Responding to external surveys from publications
• Serving as a clearinghouse for institutional data
• Accreditation support
• Supporting academic program review
• Institutional assessment and program evaluation
• Market analyses and benchmarking studies
• Survey design and analysis

Analytics

• Retrieving, cleaning and synthesizing data
• Statistical analyses
• Predictive analytics
• Modeling and forecasting
• Identifying and tracking key performance indicators (KPIs)

Data Governance

• Establishing data quality standards and overseeing data accuracy, consistency, and reliability across systems
• Leading efforts to improve data literacy

Consumer Information

Staff

• Jason Diffenderfer, Senior Director of Institutional Effectiveness and Analytics
• Jailene Ruiz, Assistant Director of Institutional Effectiveness and Analytics