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Fee & Policy Information

Fee Information

As a teaching clinic we are able to offer professional speech-language and hearing services at a significantly reduced rate (subject to change).  Fee information for diagnostic and treatment services will be discussed and detailed at the time the client is scheduled.

Full payment is due within 10 business days of the client’s first session.  Payment plans and sliding scale options may be available for those who apply and qualify for such accommodation.  Failure to make payments as agreed may result in termination of services.

Payment may be made by cash, check (made out to Iona College), or credit card.

The Clinic does not participate in third party payments such as medical insurance plans, Medicare, or Medicaid providers.

No  refunds will be made if the client withdraws from services without consultation and approval of the Clinic Director.

Independent private services are also available through the Clinic and are provided by certified speech-language pathologists. For further information on these services please contact the Clinic Director.

Confidentiality and Privacy

The Speech, Language & Hearing Clinic deems confidentiality of our clients’ health information to be of the greatest importance. HIPAA regulations and release forms are used and enforced for the privacy of all our clients. If you have any questions, please speak with the Clinic Director.

Attendance and Healthy Client Policy

Attending all arranged appointments is a key factor in therapeutic success. The consistency and quality of treatment has the greatest potential for progress. Missed sessions may compromise potential progress and may affect the therapeutic relationship between clinician and client. As such, the Clinic has policies related to client attendance and participation:

  • Clients are expected to attend all scheduled sessions, typically once or twice per week.  When cancellation is necessary for extraordinary or unforeseen reasons, attempts will be made to reschedule sessions.*
  • Services may be discontinued for any of the following, and others as identified, should they be considered chronic:  no show/no call for missed appointments; arriving late for appointments; not being picked up immediately following an appointment.
  • Guardians of minor children are required to stay in the waiting area of the Clinic during sessions.
  • Ill Clients or parents of clients are asked to contact the Clinic regarding client illness, prior to coming to the Clinic, to determine whether or not it is appropriate to reschedule the appointment. Any fever, vomiting, or diarrhea is considered to be an illness.  Children and/or adults should not return until all symptoms have been absent for 24 hours.

Exceptions include a note from a physician that has determined the illness is not contagious, and/or a course of antibiotics has been taken for 24 hours.

Inclement Weather

In the event Iona College is closed due to inclement weather, the Clinic will also be closed.  You will find College closure information on the Iona homepage. Your clinician will also contact clients in the event of a cancellation.

Other Resources

The Iona Speakers’ Center:

The Speakers’ Center is located at 18 President Street and is part of the Speech Communication Studies Department where we offer a variety of services. Students and community members have the opportunity to utilize the relaxed environment to work with an Iona faculty member on: regional dialect, fear of public speaking, speech assignments and accent reduction. Learn more

The Marriage and Family Therapy Center:

Is a non-profit center in operation for more than 30 years staffed by marriage and family therapists under the supervision of licensed psychologists and AAMFT-approved supervisors. The Center was founded to meet the needs of individuals and families in stress and to promote emotional growth. Fees are based on a sliding scale. Learn more

Learning in Retirement at Iona College (LIRIC):

LIRIC serves the intellectual and social needs of a vibrant community of life-long learners. Offering a variety of experiences and formats, members have options to meet their needs and interests. There are no tests or grades. Trips to places of cultural interest are planned for each semester. Learn more