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Client Bill of Rights

THE RIGHT to be treated with dignity and respect
THE RIGHT to be provided with the highest-quality services
THE RIGHT to have services provided without regard to race or ethnicity, gender, age, religion, national origin, sexual orientation, or disability
THE RIGHT to know the name and professional qualifications of the person or persons providing services
THE RIGHT to be fully informed of evaluation results and treatment progress to be informed of prognosis to accept or reject services and effective communication from their providers
THE RIGHT to personal privacy and confidentiality of information to the extent permitted by law
THE RIGHT to have services provided in a timely and competent manner, which includes referral to other appropriate professionals when necessary
THE RIGHT to present concerns about services and to be informed of procedures for seeking their resolution.
THE RIGHT to accept or reject participation in teaching, research, or promotional activities
THE RIGHT to review information contained in their records, to receive explanation of record entries upon request, and to request correction of inaccurate records;
THE RIGHT to receive notice regarding reasons for discontinuation of services; an explanation of these reasons (in person, upon request), and referral to other providers if so requested.

Adapted from the Model Bill of Rights for People Receiving Audiology or Speech-Language Pathology Services