Client Bill of Rights
The RIGHT to be treated with dignity and respect.
The RIGHT that services be provided without regard to race or ethnicity, gender, age, religion, national origin, sexual orientation, or disability.
The RIGHT to know the name and professional qualifications of the person or persons providing services.
The RIGHT to personal privacy and confidentiality of information to the extent permitted by law.
The RIGHT that services be provided in a timely and competent manner, which includes referral to other appropriate professionals when necessary.
The RIGHT to present concerns about services and to be informed of procedures for seeking their resolution.
The RIGHT to accept or reject participation in teaching, research, or promotional activities.
The RIGHT, to the extent permitted by law, to review information contained in their records, to receive explanation of record entries upon request, and to request correction of inaccurate records.
The RIGHT to adequate notice of and reasons for discontinuation of services; an explanation of these reasons, in person, upon request; and referral to other providers if so requested.
These rights belong to the person or persons needing services. For sound legal or medical reasons, a family member, guardian, or legal representative may exercise these rights on the person's behalf.
Adapted from the Model Bill of Rights for People Receiving Audiology or Speech Language Pathology Services, American Speech-Language-Hearing Association (ASHA), approved in 1993.