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Metrics and Accountability

Goal 1

The CSD Program commits to enhancing its curriculum for greater distinctiveness and quality within the guidelines specified by ASHA and the Council on Academic Accreditation.

Action Step 1.1

Enroll 15 students in years one and two, and 25 students in year three.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Director Graduate Admissions, Chair, Faculty, CSD Program Qualified candidates Number of students enrolled Admissions report

Action Step 1.2

Explore development of additional elective courses to broaden and deepen student learning, such as early intervention and language disorders in bilingual children, for example.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Director and faculty, CSD Program Flexibility of curriculum, availability of qualified faculty, approval of graduate curriculum committee Increased number of electives Faculty curriculum review and student feedback

Action Step 1.3

Establish a student advisory board to provide input regarding needed areas of improvement in the program.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Director, CSD Program Interested students, faculty advisor Written input provided Input results in observable changes that are reviewed by faculty & students

Action Step 1.4

Identify, develop and assess a selection of existing courses for distance learning.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Chair, Director and faculty, CSD Program Available time One or more new DL classes are offered Faculty and student course review

Action Step 1.5

Assess the feasibility of a prerequisite program for potential graduate students.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Chair, Director of CSD Program Available time, adequate faculty for advising, space for classes, staff time Report generated, including potential number of students to be enrolled and budget Administrative feedback/decision

Action Step 1.6

Integrate case-based and problem-based learning and the application of new and emerging technologies into classes to enhance the student learning experience.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Director and faculty, CSD Program Available time, Faculty training (possibly consultant hired) One or more classes integrate case- or problem based learning Faculty and student feedback and curriculum review


Goal 2

The CSD Program commits to providing students with every opportunity to distinguish themselves upon graduation to lead full lives and productive careers in communication sciences and disorders.

Action Step 2.1.

Implement use of TaskStream, an online portfolio system, to enhance documentation of student progress, including KASA fulfillment, toward meeting the requirement for the degree and appropriate credentials.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Chair, Director & Faculty, CSD Program, IT Dept., CELTIC Available faculty time, faculty and student training, coordination with IT Dept. TaskStream implemented Faculty/IT/Student review and assessment

Action Step 2.2

Evaluate the remediation process and procedures to ensure that each student has maximal opportunity for success.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Chair, Director, CSD Program Clinic Director, Faculty Available faculty time Each student remediation plan is reviewed Faculty assessment report and recommendations for changes.

Action Step 2.3

Provide students with frequent opportunities to make brief oral presentations in classes.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
All faculty, CSD Program Flexibility in course syllabi Number of courses that include required oral presentations Review of course syllabi, student feedback

Action Step 2.4

Nurture the development of student leadership skills through mentored activities such as those of the NSSLHA chapter, service learning opportunities, and ASHA-sponsored programs.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
All faculty, CSD Program, Office of Student Life Available faculty time Number of activities planned during each academic year Review of activities and faculty and student feedback


Goal 3

The CSD Program will provide multiple opportunities within the classroom and clinical practicum experiences that promote the cultural competence of each student.

Action Step 3.1

Examine the client/patient base of the Iona Speech and Language, Hearing Clinic at the conclusion of each semester to promote student exposure to a range of disorders and severities across the lifespan from culturally and linguistically diverse backgrounds.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Clinical Director, Assistant Clinical Director, CSD Program Available time, clinical client/patient data Number and demographics of clients/patients treated Internal self-study report.

Action Step 3.2

Examine contracted external practicum placements at the conclusion of each semester to ensure sufficient client/patient base to promote student exposure to a range of disorders and severities across the lifespan from culturally and linguistically diverse backgrounds.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Clinical Director & Assistant Clinical Director, CSD Program Available time, external patient demographic data Number and demographics of clients/patients treated Report from external placements.

Action Step 3.3

Include content related to cultural and linguistic diversity in all relevant courses.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
All faculty, CSD Program Curriculum flexibility Key course syllabi include diversity content Assessment of syllabi and recommendations for modification

Action Step 3.4

Increase multicultural and international opportunities for education and research for faculty and students, and participate in ASHA and CAPCSD global initiatives.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Chair, Director & Faculty, CSD Program Access to relevant opportunities Number of opportunities offered to students Faculty and student feedback.


Goal 4

The CSD Program commits to serving community needs for increased access to speech and language services that reflect our commitment to ethical conduct, accountability, evidence-based practice, and service learning in the heritage of Iona College and the Christian Brothers.

Action Step 4.1

Develop a formal marketing program for the Clinic to promote the visibility of clinical services, particularly within the Westchester County, New York community of client referral sources and potential clients.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Advancement/Public Relations, Chair, Clinical Director & Assistant Clinical Director, CSD Program Available time, funding Items of marketing plan specified and enacted Community survey, report of clients served, including demographics

Action Step 4.2

Further develop communication disorder support groups and expand community screening efforts.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Advancement/Public Relations, Chair, Clinical Director & Assistant Clinical Director, CSD Program Available time, staffing with specific expertise, available space Number and type of support groups and screening efforts, increase in client numbers Community survey, self-study review

Action Step 4.3

Develop new services that meet the needs of the community, such as a social communication groups, accent management, and a stuttering support group, for example, in the context of student education.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Clinical Director & Assistant Clinical Director, CSD Program Available time, trained staff and available space Number and type of support groups Report of new services, self-study of quality and outcomes, participant and community feedback

Action Step 4.4

Use emerging technologies to develop a periodic program newsletter to inform the community and Departmental alumni about CSD Program activities and achievements.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Advancement/Public Relations, Program Director, Clinical Director, CSD Program Available time, IT and marketing resources and support Number of newsletters produced and type/size of recipients Departmental and recipient feedback and assessment

Action Step 4.5

Identify opportunities to use teletherapy to reach underserved populations and as a training opportunity for students.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Clinical Director & Assistant Clinical Director, CSD Program Available time, available technology, key faculty training/consultant Number of teletherapy sessions provided Report of number & assessment of therapy quality by faculty, student clinicians, and clients/patients involved

Action Step 4.6

Assess clinical materials and identify the need for new and/or replacement items and allocate budget accordingly.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Chair, Clinical Director & Assistant Clinical Director, CSD Program Budget allocated List of new and replacement materials needed Items purchased/repaired

Action Step 4.7

Promote opportunities to develop interdisciplinary clinical experiences.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Clinical Director & Assistant Clinical Director, CSD Program Available time, curricular flexibility, interest & participation of other departments One or more interdisciplinary opportunities developed Report of opportunities and feedback/review of experiences from participants and supervisor(s)

Action Step 4.8

Assure internal and external clinical supervisors are using best evidence-based practices.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Clinical Director & Assistant Clinical Director, CSD Program Available time of supervisors for training Good attendance of supervisors at training sessions, documented use of good evidence in clinical paperwork Positive feedback from students, senior clinical faculty


Goal 5

The CSD Program will increase the number of faculty and student publications and presentations.

Action Step 5.1

Create and maintain an environment that supports faculty scholarship and research.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Dean, Chair, Director, CSD Program, and faculty Available time, increased travel budget At least one publication and presentation per year per faculty member, at least one external grant application per department per year Report of publications and presentations and self-study by faculty of how these activities inform their teaching

Action Step 5.2

Engage students in faculty research and professional presentations.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Director and faculty, CSD Program Available faculty time, lab resources Publications and presentations Report of activities and self-study by students involved of experience and benefits.

Action Step 5.3

Develop a department supported, incentive-based student travel grant program.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Dean, Chair, Director and faculty, CSD Program/td> Departmental budget allocation, incentive plan Allocated funds and clear, incentive system Report of student awards, survey of student awareness and understanding of incentive system

Action Step 5.4

Assess instrumentation for faculty/student research laboratories, and identify the need for new and/or replacement items and allocate budget accordingly.

Person(s) Responsible Resources Needed Measurable Outcomes Strategies for Evaluation and Assessment
Dean, Chair, Director and faculty, CSD Program Itemized list of required instrumentation and/or repairs, budget allocation Repairs and purchases of instrumentation Report of instrumentation