Clinical Communication (Certificate)
Why Clinical Communication?
To be an effective healthcare worker, you must be an effective communicator. Competent communication leads to satisfied patients. This certificate provides you with techniques that will enhance your communication skills, help build trust with your patients and clients, and allow you to become a more effective practitioner.
Why Study Clinical Communication at Iona?
Our 12-credit certificate is a post-professional program designed specifically for physicians, nurses, social workers, and anyone with a career that intersects with healthcare.
Our program will give you a competitive edge by training you in the patient-centered and relationship-building care model.
You will be learning from faculty who provide one-on-one attention and guidance. Our faculty are active practitioners in the healthcare field who can help you make professional connections and effective skills.
What You'll Learn
You will learn techniques to enhance your communication skills, allowing you to build trust with patients and clients, strengthen your relationships and provide the best possible care.
You will learn how to deliver difficult news to patients, speak with family members, and increase patient satisfaction.
You will gain skills in motivational interviewing, deep listening, multicultural awareness and other compassionate, empathetic and cutting-edge techniques to improve compliance, satisfaction and trust.
Admission for this certificate is based on either of the following criteria:
- Admission into the Communication Sciences Disorder program or related graduate program at Iona College and 3.0 minimum GPA.
- MA, MS, MD, Ph.D., NP, MBA, PSYD, AUD in a healthcare-related field such as Audiology, Health Administration, Marriage and Family Therapy, Nursing, Occupational Therapy, Psychology, Public Health, Social Work or Speech Language Pathology.